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Rinnai - come to us 24/7 for any query on uninterrupted supply of hot water

17 February 2021

Rinnai is operating as a dedicated information hub to all essential works installers and contractors needing to maintain a constant and uninterrupted delivery of hot water supply to all the key and critical sites.

"All questions and queries on maintaining constant flows of hot water for hygiene and cleaning use in all healthcare, care homes and mobile hygiene, foodservices - including any new or planned sites - can be readily directed to us as an information hub," says Tony Gittings of Rinnai.

“I would also suggest that all installers, contractors and sites make extensive use of the digital technology and extended services we have made available to support the end user in these times of social distancing.

“These include our online touch points, “Ask Me a Question” and “Help me Choose” which are in operation constantly and we aim to reply as soon as possible. These digital services are combined with the additional “essential services” which are listed below.”

“It is also important for the installer and end user to understand that continuous flow can readily and quickly REPLACE any other form of hot water delivery that fails or cannot cope with demand.

"A site does not need to do what they believe is a ‘like-for-like’ replacement - essential services’ sites simply need uninterrupted and reliable flows of hot water to maintain hygiene standards,” adds Tony Gittings.

Rinnai guarantees limitless hot water supplies to any commercial or domestic site that requires a constant supply of gas and heated water.

Rinnai continuous flow units are guaranteed to supply temperature controlled and useable hot water in unlimited quantities for all hygiene regimes in all aspects of healthcare sites, temporary accommodation premises and essential services.

Rinnai continues to offer 24/7 technical service, product and spares availability; digital technology aids such as the ‘Help Me Choose’ facility on the www.rinnaiuk.com website.

Rinnai continues to offer full services for all sectors in support of the current pandemic. The Rinnai services for essential works are: -

• Rinnai’s Runcorn UK HQ emergency weekend opening and sales support – open for any emergency / essential equipment provision of new units and for spares.

• Weekend operational & technical support help line - simply call 01928 531870 and select sales and if the call is not answered immediately leave a voicemail and the company will respond within an hour.

Rinnai is the world’s leading manufacturer of continuous flow hot water systems - it makes and sells 2 million units each year.

The range of units can be manifolded to supply, limitless hot water to any site of any size.

This means fast, efficient, temperature-controlled water on demand at the point of delivery – kitchens, showers, accommodation blocks, bathrooms, washrooms.

It also means far less space spent on plant rooms and no or little maintenance as all units are proven to be robust with a long, long working life.

The Rinnai Specification and Design Team can also prepare installation schematics that demonstrate best practise regarding legislative design considerations.

This expertise will guarantee best practise to combat Legionella, G3 and a host of other onsite compliance issues.

The result is a high efficiency, low emission system delivering unlimited amounts of hot water. Installers and end-users can contact the company direct in gaining access to the supply of units - Call 01928 531 870 or email sales@rinnaiuk.com – or engineer@rinnaiuk.com

Alternatively use the smart online contact points “Help Me Choose” or “Ask Us a Question”, all held on the website homepage at www.rinnaiuk.com.

The end-user, site manager or owners simply visit the www.rinnaiuk.com website for instant assistance on easily and quickly choosing the right products to deliver fuel, energy, and environmentally efficient hot water, reliably and constantly.


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