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Review of the year's big FM show

31 July 2015

According to some of the exhibitors PFM spoke to, there was general agreement on which days and sessions were better at the Facilities Show

“FSI have been exhibiting at The Facilities Show for more than ten years,” said Sally Wootton, marketing manager at FSI. “As the UK’s largest FM event for uniting professionals across the Facilities Management industry, The Facilities Show is the event of choice for FSI, both for networking with existing clients and industry experts, and meeting with new opportunities.”

“This was our second year running at the Facilities Show and although we felt numbers were down on last year in terms of traffic either passing or coming on to our stand, we felt the quality was significantly stronger and we already have a number of trials underway following the initial interest shown at Excel,” said Jon Horton, commercial director at Soluclean. “We’ve already booked for 2016 as we see this as must-attend event.”

Ben Gardiner of Trimble said the Facilities Show is ‘unquestionably the leading event for the facilities industry in the UK’. “With the recent launch of Trimble’s new Real Estate and Workplace Solutions division, this year’s show provided us with a valuable opportunity to share this exciting news, showcase our extended portfolio of Design-Build-Operate (DBO) technologies and target a global network of buyers.

“And, as the main sponsor of the Workplace Theatre, we were able to share our global expertise on topics such as space management and utilisation, front-of-house management, and workplace analytics. We’ve already booked our space for 2016 and look forward to returning with more technology innovation and industry solutions.”

“It will be our fourth year at the show and we’ve found the connections make each year refreshing and positive for our business,” said Duncan Jones, marketing & communications director at nbcbirdandpest.

“Having the chance to share our passion for our birds of prey with delegates is key at the show and always ensures an engaging event! Bird and pest control is often perceived negatively and helping delegates understand how our bird and wildlife management service can be delivered responsibly, humanely and cost effectively is key to events such as the FM show.”

Paul Bates, MD of Cleankill Environmental Services said the show was ‘an excellent, well-organised and well-attended exhibition which is an exact fit with our target audience. Most importantly it helped us to cement existing relationships with FMs while opening up opportunities to work with new companies.”

Bates said ‘it was great’ that Cleankill was allowed to bring live Madagascan hissing cockroaches to the event. “They were a big draw as was the opportunity for people to try eating insects and win a bottle of champagne by taking a #snackbugselfie.”

Vicky Lopez, director at De-ice, said that as one of the main sponsors, the Facilities Show ‘was a real success - the De-ice bar and networking area proved to be very popular’.

“We made a lot of contacts, who we’ll be in contact with over the next few months, as businesses begin to undertake their all-important winter planning.”

Ruth ODonoghue, head of corporate communications at PHS Group said: “The Facilities Show is an absolute must in our calendar. Not only do we have an opportunity to debate on the most critical issues facing today’s FM profession, it also proved to be a catalyst bringing  together suppliers, specialists and customers.

“Together we shared knowledge and found best-fit solutions to some of the most common problems. This year we met many more of our end-customers, so the show proved to be a great way to interact with them. We’re looking forward to exhibiting next year.”

“We were really pleased with the quality of leads and appointments generated from the Facilities Show this year, and I found the Meet the Buyers event to be an efficient, effective way to connect with procurement leaders,” said Mike Boxall, MD of i-Clean Systems.

Lisa Chilver of Tastebuds Vending said the Facilities Show ‘far exceeded my expectations. As a first time exhibitor I was apprehensive as the outlay to us was considerable. I can truly say we had very many quantifiable potential customers visiting us. We’re now busy speaking to them to try and turn them into ‘happy customers’! Thank you Facilities Show, a very enjoyable way to do business.’

Garry Lewis, manager of marketing & communications in the automation systems division of Mitsubishi Electric said the company was reporting its most successful ever attendance at the Facilities Show, held this June in London’s ExCel Centre. “Mitsubishi Electric was very impressed with the event, many of the people who came to the stand had definite requirements for hand dryers and were keen to learn about Jet Towel and its design features.”

UBM was clearly pleased with the outcome of the show and in a post-event press release said: “Forward-thinking, fast-growing and optimistic for the future – the FM sector demonstrated just how important it is to the UK economy at the Facilities Show 2015.

“ExCel London again played host to this year’s exhibition, which ran from 16-18 June. It’s a fitting backdrop for an industry that looks after some of the most prestigious buildings in the country – as well as the countless not so famous landmarks that are crucially important to our communities, such as hospitals, schools, offices, shops, and everything in between.
Attracting attention from the right people and organisations.

“The Facilities Show regularly attracts visitors from 39 countries, and 35% of them have a budget of over £1m. A healthy proportion – 43% – head up departments and teams within their companies, and 40% of visitors have told us they attend to network with their peers. Visitors to this year’s show came from a huge range of organisations including Westfield Europe, Vinci Facilities, ITV, NSPCC, GlaxoSmithKline, ISS and NHS Blood and Transplant, to name but a few.

“A quick scan of visitor job titles – including head of facilities, head of strategic procurement, global FM, head of sustainable workplace and operations director – shows just how important the exhibition is to the key opinion formers who are setting the pace in this sector.

“Innovation is a key theme for the FM industry – namely finding new ways to work more effectively and efficiently, incorporating services that can adapt to changing client needs. However, in order to be innovative we believe you need to be inspired, and a number of added attractions provided that in abundance this year.”

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