This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

Charter Security provides 24/7 lift entrapment services to FMs

25 April 2013

Charter Security has been providing this service across 100 sites for a major client in the City for the past 10 years. The technology immediately identifies the location of the entrapment, allowing us to direct emergency services or lift engineers to the location quickly

Calls are answered promptly handled sensitively and recorded. We provide clients with statistics on entrapment calls including, our response time, duration and frequency. Recordings of entrapment calls can be made available to a client if required. Being trapped in a lift is a frightening experience; since 2011 the London Fire Brigade charges for attending non-emergency calls to release a person shut in a lift. Charges are levied on the third lift release at the same building within a year and for all subsequent non-emergency lift releases.

Print this page | E-mail this page