This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

Better check there’s no horsemeat in your cleaning...

Author : Tobias Batkin

12 April 2013

No need to rub your eyes, this isn’t the usual brand of current affairs bandwagoneering you might expect from a newsletter...

Consider this—cleaning contractors and companies in the food chain are often awarded contracts on the strength of one factor; price. Iceland’s CEO reckons this is the cause of the horsemeat horror show. Yet in cleaning and FM in general, our equivalent (illegal workers, cash in hand etc) has remained mercifully rare. So, why them and not us?

The answer? Well, whisper it; it’s our FMs and Office Managers...

30 years ago, FM was just a radio frequency. Now, thanks to organisations such as BIFM, cleaning companies’ services are bought and managed by dedicated FMs.

You’d imagine that the food industry has far greater amounts of regulation than the cleaning industry. But is greater regulation always the answer? The fact that FMs procure and manage their services means the buck stops with them. It is in their interests to scrutinise quality as well as price.

This type of buying structure, removes the gaps, which unscrupulous service providers can exploit. In turn, this has forced FM suppliers to become more professional, which regulation alone cannot achieve. Those who are proactive in the cleaning industry have run with this professionalism and created a new generation of commercial cleaning enterprises.

Cleaning companies now need better management and better business practices. As a director of Bespokecleaning.eu, I’ve found that this drives up standards, even where there is huge pressure on price. It has allowed us to commit to 2 hour response times and supervisory techniques that work; what we call Effective, Available Action.

This scandal will undoubtedly herald an era of even greater regulation. In truth, I’m sure the companies involved did follow the regulations. Sometimes though, it takes a person, like a FM, to see the horse for the cows.

* Tobias Batkin is director of Bespokecleaning.eu


Print this page | E-mail this page

https://www.fsifm.com/en-gb/


MOST VIEWED...

View more articles
Article image

EXCLUSIVE Inside Canon UK's environment-friendly building in Reigate

At Canon UK sustainability and FM are inextricably linked. PFM visited the Woodhatch site in Reigate to report on the effectiveness of this approach....
Article image

Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the r...
Article image

Workplace social distancing advice published by HSE

An online page dedicated to making workplaces meet Covid-19 requirements has been published by the Health and Safety Executive (HSE)....
Article image

Forbo's Modul'up provides a fast fit solution for Edinburgh College

For the refurbishment of Edinburgh College’s busiest campus, its FM team called upon Forbo Flooring Systems’ Modul’up adhesive free sheet vinyl for its uni...
Article image

Responsible approach to managing risk in facilities

Discussing whether FMs should be expected to take full responsibility for the implementation of appropriate risk management strategies within their facilit...
Article image

Who is the ‘responsible person’?

Fire safety technology – such as smoke control systems – is designed to save lives and protect property in a fire....
http://edition.pagesuite-professional.co.uk/Launch.aspx?EID=e765d959-e927-4e60-8fef-b3c4dda38c2b
Watch Sony’s webinar ‘Work After Lockdown’ on-demand now