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TNT registers 88 million files

11 September 2012

TNT Business Solutions is achieving significant efficiencies and savings on behalf of Land Registry after taking over the management of more than 88 million files. This was acknowledged on 5th September 2012 with the official opening of the bespoke records management facility at Cross Point Business Park, Coventry, by Professor Madeleine Atkins, CBE, Vice-Chancellor of Coventry University.

The contract to uplift and store more than 750,000 boxes held at Land Registry’s Regional File Stores and relocate them to TNT’s new storage facility at Cross Point, generating savings and efficiencies and reducing file service costs by 25%.

As well as financial savings to both Land Registry and wider Government departments, the contract also enables the rationalisation of the Government estate, investment and innovation in Land Registry services and flexibility.

The document uplift – the largest in the UK – is 30% larger than TNT’s previous record uplift from the Ministry of Defence site at Hayes which saw millions of personnel records transferred to TNT’s state-of-the-art, high security storage facility at Swadlincote.

Born out of the existing partnership between TNT Business Solutions and Land Registry over the past 10 years for document scanning, the new contract involved TNT’s Records Management team moving 88 million Land Registry records, previously held within 10 Regional File Stores throughout England, to Cross Point. The files contain more than two billion pages.

Tim Robb, Divisional Director of TNT Business Solutions, said: “With departments across Government being tasked to save £6.2 billion to reduce the budget deficit from 11 per cent of GDP, each is being challenged to consider changes in their service delivery. Shared services centres and partnerships with the private sector can provide very real benefits. This is an excellent example of how TNT helps Government departments reduce operational costs.”

TNT tailored its solution to Land Registry needs and took over the day-to-day operation of all existing files. TNT’s Records Management experts can process up to 3,000 file requests a day for Land Registry which holds land and property records for England and Wales.

Robb continued: “The multi-million pound investment has seen the marriage of many different services TNT Business Solutions has to offer including document scanning, storage and retrieval. Our secure warehouse at Cross Point has the capacity to hold more than 150 million documents. Our innovative IT systems electronically link the Cross Point facility to the Land Registry systems, providing a safe and efficient way to get vital documents to where they need to be.”

Malcolm Dawson, Chief Land Registrar and Chief Executive, said: “This official opening reflects a successful partnership between Land Registry and TNT. This collaboration with TNT and our overall approach to sourcing has shown how successful the Government’s approach to collaborative procurement can be.

“As we move forward, Land Registry will be actively pursuing the Government’s objectives for e-services. Increasingly receiving requests and delivering documents electronically rather than in hard copy. With TNT managing both our document scanning and hardcopy storage services, we look forward to working with them to achieve this goal and benefiting from their knowledge and experience in these areas.”

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