Tesco prepared for festival summer

17 July 2012

Tesco has prepared its network of 90 Olympic stores ahead of the UK’s summer of festivities, which began with the Queen’s Diamond Jubilee weekend.

The 90 stores, located around the country, were identified in 2011 as being those most likely to be impacted during the summer and Tesco has been working since the beginning of 2012 to ensure stores are ready for the projected influx of customers over the summer.

Work began with preventative maintenance in the identified stores. This involved all key maintenance assets being replaced or overhauled ahead of schedule to ensure that these stores had a low risk of equipment failure and could run smoothly for the duration of the summer.

Should something go wrong at a store, maintenance engineers have been assigned to specific geographical areas, allowing a quicker response and ensuring that all work will be completed. Engineers will also be available around the clock over the summer period.

Tesco is also using updated satellite navigation systems which take into account Olympic routes and anticipated traffic hotspots to ensure swift responses even at peak times. The satellite navigation systems will also update daily to account for unforeseen problems on the roads.

Sean Long, Tesco Maintenance’s Planning and Response manager, said: “With London expecting a huge influx of visitors for the Jubilee and Olympics, ensuring that our stores are prepared and run smoothly during the summer is important for our customers looking to enjoy the summer’s festivities. Many stores visited will have been refurbished under the Refresh scheme and we’re confident that our stores are ready for all eventualities. In the rare instance where something does go wrong, our engineers are properly equipped to respond swiftly and ensure little disruption is caused for our customers.”