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Slick supply chain at Selfridges

06 June 2012

Selfridges & Co has appointed Altius Vendor Assessment to manage supplier pre-assessment, compliance and accreditation on behalf of the retail group.

The Altius online vendor accreditation and management system takes a thorough evidence-based approach to checking the competences of suppliers – from health and safety compliance through to financial health, environmental performance, customer service and corporate social responsibility.

Martin Beck, Health and Safety Manager for Selfridges, said: "The robust assessment process used by Altius provides us with the assurance that our contractors can meet the high professional standards we demand, minimising risk and liability for both parties. While the process is rigorous, it can be tailored to the specific tasks the individual contractor will perform, so we don't waste their time in seeking irrelevant information. Some suppliers have reported that they have reduced insurance premiums by becoming an Altius Assured Vendor."

"We are impressed by the flexibility of the online system, which means that it's future proof. We can instantly add new criteria into our assessments to reflect new regulations, or to meet new environmental or corporate social responsibility requirements. The live assessment process gives us a continuous picture of supplier competence and financial health, not just a snapshot in time, so we can maintain full confidence in our contractors."

Previously, Selfridges assessed contractors as part of the pre-tender interviews. The new assessment system has simplified and strengthened this process, saving time and resources and easing the burden on contractors.

The Altius Vendor Assessment system won the 2011 British Institute of Facilities Management (BIFM) Award for Innovation in Technology and Systems. The service is free to clients and main contractors seeking verified suppliers, and there's a small annual fee for vendors. Altius are accredited by Safety Schemes in Procurement (SSIP), providing its assured vendors with the widest possible recognition of their status under mutual recognition arrangements.


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