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Self-delivery pays

02 February 2012

MITIE has been awarded a three year £2 million per annum contract with global payment processing company WorldPay. The contract will run across WorldPay’s four UK sites, including its headquarters in London, which employ a total of 2,000 staff.

MITIE was chosen by WorldPay because it offers a comprehensive facilities and energy management service allowing its management to concentrate on its key business functions. In addition, WorldPay chose MITIE because it can self-deliver 95% of services, without relying on subcontractors, and because it demonstrated a strong cultural fit with the values of the company. The contract went live in September 2011.

As part of the contract MITIE will be delivering an integrated FM service encompassing: maintenance and engineering; fabric maintenance; security; helpdesk; catering; cleaning; pest control; waste management; and reception and post room.

WorldPay operates in over 40 countries and is involved in payment processing for businesses and individuals.

Martin Holt, managing director of MITIE’s technical facilities management business, said: “More and more clients are asking us to do integrated contracts for them because of the huge financial and organisational benefits they bring, and this partnership is an excellent example of this trend. MITIE is better placed than many in the FM industry to carry out these kinds of contracts because we can self-deliver the vast majority of services without relying on sub-contractors.”


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