Service Works Global to provide FM software to Australia’s oldest parliamentary building

12 January 2012

Service Works Global’s flagship Computer Aided Facilities Management (CAFM) software application QFM, has been selected by the Department of Parliamentary Services (DPS) to manage the New South Wales parliament house precinct, which includes the oldest surviving building in the Sydney central business district.

The precinct comprises a mix of contemporary and heritage buildings, some of which date back to 1816 and were originally built as part of a hospital several centuries ago when Sydney was a convict colony.

DPS is the principal support department for NSW Parliament House - a site where more than 660 people work and 300,000 people visit each year. DPS is using QFM to log facility management and service requests using QFM Web software, which will automatically allocate jobs to the relevant in-house or external tradesperson. Robert Nielsen, general manager for DPS explains: “Having reviewed the FM software market, we selected QFM as a best source for our operational requirements. We are installing QFM in a phased approach and it will interface into our building management system for automatic worker notification and into our SAP financial software in order to manage budgets and costs.”

Gary Watkins, chief executive officer for the Service Works Group says: “We are delighted to be working with DPS on this prestigious contract. Parliament New South Wales is a particularly interesting precinct because of its historical and iconic buildings. DPS will benefit from the seamless integration that QFM can provide into a range of third party applications, to provide a functionally rich, enterprise-wide offering.”

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