This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

OCS Employee Honoured for 50 Years of Service

23 November 2011

OCS is proud to congratulate Frank Stevens who has worked with the company for 50 years as a window cleaning operative.

Frank Stevens joined the company in 1961 when OCS was a well established cleaning company. At the time, he lived in Southampton, Hampshire, and built up a window cleaning round of retail outlets in the town centre. Today, 68 year old Frank still continues his rounds, supporting stores around the county of Hampshire with both external and internal cleaning.
Since Frank began his career, the window cleaning industry has seen many changes which have brought untold benefits in terms of Health and Safety and service efficiencies for clients. The Bosun’s Chair has been replaced by abseiling; three part ladders by water-fed pole systems; and rope cradles – where the window cleaner’s partner literally pulled them up the building on a rope - by electric cradles.
One of the newest systems that has transformed both the industry and day-to-day working, was the introduction of the PDA system by OCS in 2008. The PDA system replaced the traditional paper-based work bill or work instruction and allowed continuous review of work practices and performance by both operational management and health and safety teams within the company.

The PDA system acts as a continuous prompt, and records the fact that a safe and systematic approach is being used. Window cleaning team managers now electronically acknowledge and sign off instruction and review procedures, so that if any are by-passed, the system actively locks out a task and stops the work bill being issued to the hand-held PDA.

Ted Jasper, Frank’s manager comments that he can always be relied upon: “He is a fantastic, model employee and I could do with another 10 like him! He is a very dedicated worker and I can trust him to get on with things. He is always keen to help out and sorts out any problems with no worries or grumbling.”
Martin Gammon, Managing Director of OCS said: “The Company has seen a lot of changes over the last 50 years and it’s amazing to know that Frank has been with us the whole time. People like Frank, enable us to provide first class customer service through their dedication and commitment and by really knowing the business inside out.”

Contact Details and Archive...

Print this page | E-mail this page


View more articles
Article image

Not Just Cleaning wins three-year contract with GVA

Not Just Cleaning (NJC), the Cleaning and Support Service organisation, has won a three-year contract with GVA to provide cleaning and support services...
Article image

Picture this – cleaning for galleries, museums

KGB says its 'specialist cleaning prowess' has been proven through its 12-year partnership with Tate...


View more articles
Article image

Covid-19 operational challenges

Covid-19 is only the second pandemic of the 21st century since the first being the Influenza pandemic in 2009 which was considered mild in comparison....
Article image

Why complete transparency on remote education offerings from training providers must be accessible

With the ever-changing global climate, the impact of Covid-19 has seen a wide cross-section of industries significantly impacted, with many individuals los...
Article image

Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the r...
Article image

PFM Partnership Awards 2020 trophies to be presented in virtual event

Following the latest lockdown restrictions around the UK, it has been decided that it will not be possible to stage a live event to present the winners of ...
Article image

A Risk or a Climate Emergency Opportunity?

The updated Heat Network require that Operators of all unmetered shared heating system must, where possible, charge Residents for their measured heat use....

Benchmarking maintenance

BSRIA has just published this year's operation and maintenance benchmarking report as a guide for building operators to evaluate their performance against ...