This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

Breakthrough at Manchester Airport for Wheelchair Passengers

13 October 2011

Manchester Airport is the first UK airport where a more comfortable and dignified travel experience is being provided for wheelchair passengers through the innovative use of equipment.

The Promove travel sling in use

Using the unique patented Promove sling, OCS customer care agents, who provide services for passengers with reduced mobility (PRM) at Manchester Airport, can now, where appropriate, slip the sling underneath the passenger without lifting them under their arms from an aisle chair into the aircraft seat. The Promove sling has been used extensively by the fire services, schools and colleges as an evacuation device and OCS is the first PRM service provider to introduce it for airport use.

The sling was invented by Dr Huw Martin Thomas who has worked in scientific research for 34 years and has been confined to a wheelchair through disability for over 30 years. “As a passenger with reduced mobility myself,” commented Dr Thomas, “I understand how important it is to feel safe and dignified when transferring into my seat on the aeroplane. The design of the travel sling means that the handlers at the front and back can lift me using two handles each without having to hold on to me.”

Claire Longden, Airport Security and Regulatory Manager for Manchester Airport, said: “We are constantly on the look out for innovations that will improve our customers’ experience. The Promove sling is a fantastic idea that will make a difference for both customers and the Health and Safety of OCS staff. It is great news that we are the first airport to have Promove in use."

OCS PRM customer care agents at Manchester Airport have welcomed the Promove travel sling as it reduces their risk of muscular skeletal injury and helps them to greatly improve the passenger experience. The sling facilitates lifting in confined spaces as weight is distributed and up to four operatives can be involved in the lifting process for heavier passengers.

OCS aims to use the Promove sling at other major UK airports where the company provides PRM services, including Manchester, Birmingham, Bristol, Liverpool, Leeds and East Midlands. The business has been providing services for passengers with reduced mobility at UK airports since 1992 and currently assists over one million passengers a year. With over 50 years’ experience of working in partnership with airports and airlines, OCS provides a range of bespoke services to the industry, achieving improved standards and delivering value.

OCS currently provides assistance to passengers with reduced mobility at 10 EU airports: Gatwick, Manchester, Birmingham, Bristol, Liverpool, East Midlands, Belfast, Dublin, Cork and Shannon.

Contact Details and Archive...

Print this page | E-mail this page


View more articles
Article image

Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the r...

Benchmarking maintenance

BSRIA has just published this year's operation and maintenance benchmarking report as a guide for building operators to evaluate their performance against ...
Article image

Extended service offering results from purchase of Cooltech

Ecoserv has announced it has purchased the Cooltech Environmental Engineering business in a deal worth £3.5m....
Article image

Decarbonisation plans published by UK government

More detail on how the UK government plans to meet its legally-binding commitment to achieve net zero carbon emissions by 2050 has been published....
Article image

FM support shown for Thank Your Cleaner Day

FM service providers around the UK have been engaged in a variety of projects as a result of the Thank Your Cleaner Day....
Article image

Center Parcs goes cashless with Systopia

Systopia, which deals with cashless payment systems, has secured a contract with UK Short Break Operator Center Parcs to provide cashless payment systems i...