Benchmarking maintenance

16 June 2011

BSRIA has just published this year's operation and maintenance benchmarking report as a guide for building operators to evaluate their performance against their peers.

The report includes real-life data on maintenance, energy, soft services, and, in the light of the forthcoming 'Waste Review' due to be published by the Government, it includes waste for the first time.

The new report revealed that the total maintenance cost range for Offices is very similar to last year even though the number of Office data submitted has increased significantly. The average cost for total maintenance across all the building types is £23.17 per m2 GIA. This year industry standard published maintenance cost codes have been used to examine maintenance costs in more detail. Real Estate management expenditure is one example, where the average cost across all the building types is £4.85per m2 GIA compared to the industry benchmark1of £5.11 per m2 GIA.

The data on waste shows contract costs and the different types of bins used. However, as some members had difficulty separating out their recycled and landfill costs, the report shows the average total waste contract cost across all the building categories' which is £1.62 per m2 GIA.

The data was collated in consultation with members of the BSRIA's O&M Benchmarking Network. With extensive expertise in helping facilities managers operate their buildings more efficiently, BSRIA is acting through the Network for building operators aiming to improve their performance. Benchmarking allows member companies to identify areas where they can reduce costs, improve efficiency, improve service and customer satisfaction and save energy.

The Network offers regular topical seminars, special interest groups and webinars to keep the members up to date with the latest industry thinking, The next event is on 1st July in London. Details about this event and more information about how to obtain the full report are available from the BSRIA web site.