Atkins continues property information to the Met

20 April 2011

Atkins has secured a two-year extension to their contract with the Metropolitan Police for the provision of the Met Property Information Centre (MPIC).

Launched in 2007, MPIC is part of an innovative approach to FM pioneered by Met Property Services (MPS) in partnership with Atkins and its other FM suppliers. The MPIC provision includes a robust intelligent contact centre; building and commercial auditing; knowledge management and property asset strategy services – all underpinned by Atkins’ web-based data and work management IT system ‘Atkins Intelligence’ or Ai.
Since its inception, MPIC has steadily evolved to meet the MPS’ changing needs, building strong relationships and mutual trust along the way. In the four years since the contract went live, MPIC has enabled the Metropolitan Police to make significant savings and improvements to their estate. Those with day to day responsibility for managing property services now have a self-service document retrieval system giving instant access to essential property-related documentation. Knowledge management and reporting, which includes a series of mini-reports of bite-size information, have been designed to aid the MPS in its strategic decision-making.
Extensive negotiations and a review of current services preceded the agreement to extend the contract, which will also see some new services added to those already in place for the commercial teams and the intelligent contact centre.
The extension, due to run until 2014, means Atkins will continue to work side by side with the MPS, including support throughout the London 2012 Olympic and Paralympic Games.
Commenting on the contract extension, Jane Bond, Director of Property Services at the Metropolitan Police said, “Atkins, through the MPIC contract, provides a valuable service to the MPS and we are pleased to have been able to extend the contract to ensure that this continues to be delivered. MPIC is a hugely valuable asset for us, helping us maintain and service our buildings more effectively and we now need to ensure that we continue to use this important resource as we strive to deliver complex changes across the estate.”
“This is about looking after our buildings more efficiently whilst continuing to deliver quality services at the right time and in right place.”
Andrew Wilkinson, Head of Atkins’ Managing Agent business, added, “The extension is great news for Atkins and demonstrates the strength in the relationship we have built with the Metropolitan Police. The MPIC provision will continue to play a key role in a best in class business model allowing the MPS to make informed commercial decisions regarding the management of their estate.”