ISS lands RAF ‘super’ CRL services

13 January 2011

The Royal Air Force has selected ISS Facility Services – Defence to deliver Catering, Retail and Leisure (CRL) services to 15 of its UK stations under its Super CRL contract.

This seven-year contract will employ more than 1,000 staff and covers a range of Officers’, Sergeants’ and Junior Ranks’ messes, cafes, bars and SPAR retail shops. ISS Facility Services - Defence will also be responsible for certain Royal Air Force ‘In-flight’ catering and services to various other Royal Air Force leisure facilities.
Ian Moore, MD, ISS Facility Services – Education and Defence, said, "This is such an innovative approach to partnering and is only possible as the Royal Air Force is a dynamic and modern organisation. This ground breaking agreement redefines, in my opinion, how to unlock value while controlling costs. We are fully focused on living up to the high standards the Royal Air Force works to and expects."
Work is now underway for the successful commencement of the contract with effect from 1 June 2011. Before then, ISS will recruit new staff, train staff already within the organisation, and begin work on the contract mobilisation.