MSS wins Thomas Cook FM

09 December 2010

For the first time Thomas Cook has outsourced the FM for its main corporate office to one FM services provider, Managed Support Services (MSS).

The Thomas Cook Group, one of the world’s leading travel companies, has taken the decision to outsource its FM and building services to a single supplier for the first time, the three plus two year multi million pound TFM contract; which covers the company’s major occupancy buildings in the UK has been awarded to Managed Support Services (MSS), the building services and compliance specialist.
Phase 1 of the contract starts in January 2011 and covers the main corporate office sites throughout the UK including Peterborough, London, Bradford, Preston and Falkirk, phase 2 will additional building coming under the agreement over the next 12-18months.
As part of the deal MSS will provide a fully integrated FM solution covering all areas of building management including compliance and mechanical and electrical maintenance as well as cleaning, security and grounds maintenance and some 70 people will transfer to under TUPE.
Paul Goodwin, Director of Property & Procurement, Thomas Cook UK&Ire commented: “In MSS we have found a partner that is big enough to provide us with consistent standards across our portfolio but are agile enough to respond quickly and effectively when required. The company has the perfect combination of skills and a strong proven track record in helping business like ours to drive up standards and drive down costs.”
Jamie Reynolds. COO at MSS plc said: “Our commercial approach and experienced team has worked well with the Thomas Cook stakeholders to create this solution which will provide the platform for a successful long term partnership”.