Outlook integration with Causeway’s Resource/Room Booking module

02 December 2010

The latest version of Causeway’s Integrated fm facts Resource/Room Booking module features close integration with Microsoft Outlook/Exchange, so that rooms and associated services can be booked directly from the Outlook Calendar. The process is also two-way, so that bookings or amendments made directly in the Resource/Room Booking software, by requesters or FM staff, are updated in the Outlook Calendars of meeting attendees.

This seamless integration of FM back-office tools with everyday software used by customers delivers benefits to all concerned. Internal customers can manage their resource booking within a familiar software environment while enjoying the search and booking functionality of Resource/Room Booking, while FM departments save time through dealing with fewer calls.

In addition, the process harnesses all of the time-saving features of Outlook, such as automatically checking availability of internal attendees and sending emails to external attendees. Availability of related resources such as catering and equipment are also displayed during the booking process.

The same processes can also be applied to ‘virtual rooms’ such as break out spaces and the details of all bookings can be viewed or amended at any time simply by opening the booking in Outlook.