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Interserve staff first to complete FM NVQ, Level 3

15 July 2010

On Monday this week, 10 Interserve employees received their Facilities Management National Vocational Qualification Level 3 accreditation. These individuals are the first in the country to undertake and complete this programme, piloted and delivered by Interserve.

(Back row, centre) Bruce Melizan with his successfull staff

The FM NVQ Level 3 was developed in partnership with Asset Skills (the Sector Skills Council for Facilities Management), delivered in partnership with FMTL (Facilities Management Training and Learning) and awarded by Edexcel. The qualification, which is equivalent to two A Levels, comprises of eight on-the-job units that assess knowledge and understanding in various FM-related topics from health and safety and sustainability to customer service, business continuity, performance management and leadership.
The employees involved are responsible for delivering FM services to a range of Interserve’s central government, local government and health clients, including the Department of Health, the Foreign and Commonwealth Office ,  the London Borough of Croydon, the London Borough of Ealing and the University College London Hospital NHS Foundation Trust.
Pat Davis, Leadership and Development Trainer at Interserve, successfully completed the training to become an internal assessor, where she will continue to monitor and maintain the quality of Interserve’s FM NVQ training standards.
Commenting on the success of his staff, Bruce Melizan, Executive Director at Interserve said, “This is an excellent achievement for both our employees and the industry as a whole. The individuals’ commitment and dedication during this pilot has been a fundamental part of the its  development and should offer extensive opportunities for all those involved in this industry. This is another step on our path to up-skilling our workforce and offering everyone the chance to develop to their full potential. We are extremely grateful to all the support of our partners and our clients for allowing these individuals the opportunity to learn and progress whilst at work.”
Karen Waterlow, Facilities Management Specialist at Asset Skills said “This awards event is a significant milestone in the FM vocational qualifications landscape. The qualification is one of a number of new awards which will help employers raise the skills of their workforce and improve standards across FM. We congratulate Interserve and the 10 candidates who have completed the course.”
The FM NVQ Level 3 is just part of Interserve’s commitment to the UK’s Skills Pledge, along with Backing Young Britain, Skills for Life and supporting the roll out of Asset Skill’s Virtual Academy. Interserve has also been fundamental in developing and promoting the Cleaning Apprenticeship, and is currently in the process of developing a Facilities Management Advanced Apprenticeship, which is expected to see its first learners by the end of the year.


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