This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

Another three years FM at ING Bank for Sodexo

21 January 2010

Sodexo has retained its contract with ING Bank which began in 1982 for a further three years as part of a multi-million pound deal.

The ING Bank contract, which originally started over 25 years ago in 1982, is worth £18 million in total turnover. Sodexo employs 80 people at the central London site to provide integrated facilities management (IFM) services to the company’s 1,700 employees and subtenants. Sodexo provides catering, cleaning, security, mailroom, receptions, switchboard, space planning, help desk, archiving and record services.
In the last six years, the contract has grown from being solely catering, to what is now a total FM deal. Simon Knight, Sodexo operations executive at ING Bank, said: “This achievement has been possible by working in a true partnership with the client, understanding their needs and working together to achieve common goals.”
In addition to retaining this prestigious contract, Sodexo has also announced that it has achieved the ISO9001 accreditation for catering at ING Bank.
James Greetham, Sodexo business director, said: “Retaining this contract with ING is a great achievement for Sodexo’s Corporate Services division, and recognises the excellent, long-standing relationship we have with the client. The team has worked extremely hard to grow and nurture the business. The ISO9001 accreditation is recognition of the hard work and dedication to service that the team has demonstrated on a daily basis.”
Mike Smith, head of premises and facilities at ING Bank, said: “We have enjoyed a long-term, successful business partnership with Sodexo. Initially the relationship was restricted to soft services only but, in 2007, we awarded Sodexo an FM contract which encompassed all of our facilities activities including both hard and soft services. Sodexo performed excellently in the first three years of operating the contact and has delivered on all cost reduction and service level targets. This success has led to us extending the contract for a further three years which we believe will be equally successful for both parties.”

Contact Details and Archive...

Print this page | E-mail this page


View more articles
Article image

Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the r...
Article image

PFM Partnership Awards 2021 winners

Last night saw the first live presentation of the PFM Partnership Awards since 2019 and the evening was hailed as a great success....
Article image

Zero carbon increasingly influencing contractual agreements

With the UK continuing to increase its efforts to achieve net zero carbon emissions by 2050, these efforts can be seen to be increasing their influence on ...
Article image

Global standard for reporting of carbon emissions in buildings published

Launch of the International Cost Management Standard (ICMS3) universal standard for the reporting of carbon emissions resulting from the construction and l...
Article image

Duty of care for home workers update issued by HSE

Employees working from home are entitled to the same duty of care from employers as they would be if working from a company-owned or run facility, says the...

Benchmarking maintenance

BSRIA has just published this year's operation and maintenance benchmarking report as a guide for building operators to evaluate their performance against ...