ReflectFM – a new name in FM sector

24 September 2009

Former senior executive at ISS Coflex, Nicholas Marsh, has launched a new FM company this month. Called ReflectFM, it is targeting corporates in the London and South East region initially, with office portfolios of 100,000-200,000 sq ft.

Marsh commenting on the launch said, “This is the right time to launch a new business. The large FM contractors are very busy going after some very large contracts in the market. This leaves, we believe, an opportunity for FM contracts with smaller corporate clients and offering them a range of FM models to suit their needs.”

Marsh ardmitted that he will be building on the strengths of the successful Coflex modelas well as offering some more innovative ideas. “ReflectFM is a vibrant and innovative business providing facilities management and change management services,” he explained.

Marsh, who is Managing Director, Business Development and Operations at ReflectFM, is working alongside ex-Coflex Anni Smith, Managing Director, Establishment and Strategic Development. Chairman of RelfectFM is Joe Samuels who has spent over 20 years in the FM industry, both as a client in B.P. and as a Director in Johnson Controls, Coflex and ISS. Marsh anticipates that by the end of 2010, the ReflectFM business will have about £2.5m turnover with 2-3 key FM contracts. He is currently building his team and looking for experienced Change Managers, and an HSE Manager, a Quality Manager and an Operations Director.

Typical of the ReflectFM approach is its FlexFM designed to support customers with smaller portfolios that do not warrant a full time FM presence. The provision of a virtual FM service allows businesses to access the value derived from:
 Procurement leverage for service operations and commodities
 Specialist expertise in specifying service standards and scope
 Health & safety compliance
 Corporate & social responsibility
 Environmental management
 Management of cleaning and maintenance services
 Centralised help desk
 Dedicated, but mobile, Facilities Manager acting as a single point of contact.
 Risk Management – disaster recovery, business continuity