Interserve banks £200m HSBC FM contract

13 August 2009

HSBC has selected Interserve as its preferred bidder for a £200 million contract to provide FM services across its property portfolio in the UK.

The portfolio comprises over 1,600 retail and 80 office sites and includes buildings in Northern Ireland, the Channel Islands and the Isle of Man. It also covers HSBC's global headquarters in Canary Wharf, London, building on the relationship Interserve already has with HSBC through providing the security services there. The contract, one of the largest of its kind in the UK, is expected to be signed in the autumn and will then run for three years with an option to extend thereafter for a further two. Interserve's services will include: Mechanical and electrical maintenance, Building fabric maintenance ; FM helpdesk ; Front-of-house services (mailroom, porterage and reception); Cleaning; Catering and vending; Grounds maintenance; Waste services; Utility management.

"This success with a client of the scale and prestige of HSBC underlines Interserve's credentials in managing important business services for major organisations in both the private and public sectors," commented Adrian Ringrose, Interserve's Chief Executive. "We are looking forward to supporting HSBC so that it can maintain the high quality of its customer services and continue to run its business effectively."

HSBC's global head of corporate real estate, Vivienne Grafton, said: "This relationship is critical to the smooth operation of our business and to delivering to our customers' expectations. Interserve have the scale and experience needed to deliver the vast range of service we require and we look forward to working with them."