This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

NEW CRATE SUPPLY CONTRACT WILL IMPROVE CUSTOMER SERVICE

05 February 2009

New contractual arrangements for crate supply services will provide an improved level of service to Harrow Green customers across the UK from the beginning of February. The workplace change provider has today announced a five year contractual agreement with Pluscrates Ltd to provide the company’s crate services to customers.


“We are delighted to be working with an innovative and customer-focused company who will deliver our and our customers’ expectations,” said Ian Studd, Harrow Green’s UK Director of Relocation Services.

The contract was awarded after extensive consultation with the market. The aim was to achieve an improved level of customer service without compromising the need to seek a cost-effective solution. “Cost wasn’t the driver. The important consideration throughout has been the needs of our customers,” added Ian Studd.

He continued: “We recognise that our customers expect the best possible service from us, not just during the move itself, but in timely and trouble-free crate delivery at the start, and easy reconciliation at the end of the process. We know that both management and staff at Pluscrates share our commitment to customer service.”

The new contract will provide customers with a better-tailored service and improved communication channels. The agreement forms the foundations for continuous service improvements, service innovation, new ideas and the development of technology to achieve better solutions for customers.


About Harrow Green
Harrow Green is a multi-award-winning provider of workplace change solutions, recognised as a valuable ally in helping organisations manage their space and make the transition to new working environments. It has ten distinct service offerings, a network of facilities serving the whole of the UK and Ireland, and clients in every business sector: public and private, local, national and global.

About Pluscrates Ltd

Pluscrates is the UK’s fastest growing crate rental company, dedicated to a quality-focused crate supply service nationally. www.pluscrates.com



Contact Details and Archive...

Print this page | E-mail this page

https://www.asckey.com/
https://www.bona.com/en/
PFM
https://www.aspenpumps.com/en-gb


MOST VIEWED...

View more articles
Article image

Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the r...
Article image

Acquisition of Atalian and OCS announced by global investment business

Clayton, Dubilier & Rice (CD&R) has announced its intention to acquire FM businesses OCS Group and Atalian for an undisclosed sum....
Article image

Making the Leadenhall Building fit for purpose

Firmly established as one of the most notable buildings in the City of London, the Leadenhall Building (informally known as the cheesegrater) provides a st...
Article image

Account Director finalists confirmed for PFM Awards

Three finalists have been confirmed to attend the final day of judging within the PFM Partnership Awards 2022 Account Director of the Year category....
Article image

YLOTY2018 winner comments on his success on the night

This year's PFM Awards Young Leader of the Year winner, Kristian Trend, gives his reaction winning the award after receiving his trophy on 7 November at Th...
Article image

Cleenol launches edencleen range

One of the UK’s longest established manufacturers and suppliers of quality cleaning and hyg...

https://www.ppspower.com/
https://www.floorbrite.co.uk/
https://www.neccontract.com/products/contracts/nec4/facilities-management-contract/bundle?utm_source=PFM+ads&utm_medium=website&utm_campaign=PFM+ads
https://www.pfmawards.co.uk/
https://flowscapesolutions.com/
https://www.uhubglobal.com/
https://www.aspenpumps.com/en-gb
https://www.spacesolutions.co.uk/subservice/nec-contracts-management/