This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

Resource helps travellers at Belfast Airport

01 September 2008

Resource has secured a contract with George Best Belfast City Airport to deliver services for people with reduced mobility from their car to their flight, in addition to their existing security contract.

The new services will help people park their car, check-in, travel through customs and embark or disembark their flight with the special assistance of fully trained resource personnel at each and every stage. Resource has been responsible for the airport’s security since 2005 and last year had its contract extended to provide security in all areas of the airport, as well as car park management, for a further three years. This new contract brings the total number of resource staff working at George Best Belfast City Airport to over 90.

Terence Brannigan, chief executive of resource, said: “All of our staff are trained to deliver the best service in the most efficient way for our clients, while creating a positive impression for their customers. Retaining and extending key contracts like this is a central part of sustaining our position as the number one quality provider of soft services throughout the Island of Ireland and we are delighted to have won this new piece of business from an existing client.”

Raymond Hooke, customer services manager, George Best Belfast City Airport, said: “George Best Belfast City Airport fully complies with the new EU Regulation concerning the rights of disabled people and those with reduced mobility when travelling by air. Airport travel can be stressful for everyone but even more so for people who have injuries or reduced mobility. We want all our customers to have a safe and pleasant experience when they travel through our airport and are confident that resource can help us deliver a first rate service.”

IHD (International Help to the Disabled) Services BV, a dutch company specialising in the assistance to Persons with Reduced Mobility (PRM's) at airports, are providing staff training and consultancy.

Resource is the largest Irish-based support services company, with annual revenues of £150m and a workforce of some 15,000 providing cleaning, hygiene, security services, car parking management and other services to a range of blue chip clients in both the private and public sectors.


Print this page | E-mail this page

https://www.fsifm.com/en-gb/
http://edition.pagesuite-professional.co.uk/Launch.aspx?EID=8317a3ce-1d74-4e81-a853-3cbefba093c7


MOST VIEWED...

View more articles
Article image

Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the r...
Article image

Lita Group restructures its senior team following successful brand refresh

Leading UK cleaning and facilities management company, Lita Group, has restructured its senior team following its recent brand refresh....
Article image

PTSG praised for reactiveness in Nottingham project

Premier Technical Services Group Ltd (PTSG) has delivered multiple specialist services for a brand-new student accommodation development on Nottingham’s Ta...
Article image

Facilities prepare for next phase of Covid-19 restrictions

With the latest lockdown in England coming to an end tomorrow, the FM sector is preparing for the next stage in the fight to contain the Coronavirus pandem...
Article image

C&C buys Interserve Healthcare division as part of 'ongoing' business plan

Interserve Group has confirmed it has sold its Healthcare business to City & County Healthcare Group (C&C) for an undisclosed sum....
Article image

Lloyd’s transforms office space to make it fit for the future

Following the case study published on the Lloyd’s building in central London published in the