This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

Resource helps travellers at Belfast Airport

01 September 2008

Resource has secured a contract with George Best Belfast City Airport to deliver services for people with reduced mobility from their car to their flight, in addition to their existing security contract.

The new services will help people park their car, check-in, travel through customs and embark or disembark their flight with the special assistance of fully trained resource personnel at each and every stage. Resource has been responsible for the airport’s security since 2005 and last year had its contract extended to provide security in all areas of the airport, as well as car park management, for a further three years. This new contract brings the total number of resource staff working at George Best Belfast City Airport to over 90.

Terence Brannigan, chief executive of resource, said: “All of our staff are trained to deliver the best service in the most efficient way for our clients, while creating a positive impression for their customers. Retaining and extending key contracts like this is a central part of sustaining our position as the number one quality provider of soft services throughout the Island of Ireland and we are delighted to have won this new piece of business from an existing client.”

Raymond Hooke, customer services manager, George Best Belfast City Airport, said: “George Best Belfast City Airport fully complies with the new EU Regulation concerning the rights of disabled people and those with reduced mobility when travelling by air. Airport travel can be stressful for everyone but even more so for people who have injuries or reduced mobility. We want all our customers to have a safe and pleasant experience when they travel through our airport and are confident that resource can help us deliver a first rate service.”

IHD (International Help to the Disabled) Services BV, a dutch company specialising in the assistance to Persons with Reduced Mobility (PRM's) at airports, are providing staff training and consultancy.

Resource is the largest Irish-based support services company, with annual revenues of £150m and a workforce of some 15,000 providing cleaning, hygiene, security services, car parking management and other services to a range of blue chip clients in both the private and public sectors.


Print this page | E-mail this page

https://www.fsifm.com
https://cleaningshow.co.uk/london


MOST VIEWED...

View more articles
Article image

Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the r...

Benchmarking maintenance

BSRIA has just published this year's operation and maintenance benchmarking report as a guide for building operators to evaluate their performance against ...
Article image

Extended service offering results from purchase of Cooltech

Ecoserv has announced it has purchased the Cooltech Environmental Engineering business in a deal worth £3.5m....
Article image

Decarbonisation plans published by UK government

More detail on how the UK government plans to meet its legally-binding commitment to achieve net zero carbon emissions by 2050 has been published....
Article image

FM support shown for Thank Your Cleaner Day

FM service providers around the UK have been engaged in a variety of projects as a result of the Thank Your Cleaner Day....
Article image

Center Parcs goes cashless with Systopia

Systopia, which deals with cashless payment systems, has secured a contract with UK Short Break Operator Center Parcs to provide cashless payment systems i...
https://www.uhubglobal.com/
http://edition.pagesuite-professional.co.uk/Launch.aspx?PBID=78915b1c-0f11-4b5e-9468-ba601ad89761