This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

Value-led approach to high quality FM service delivery

Author : Andrew Lunt, group managing director, Salisbury Group

15 October 2020

Salisbury Group is one of the UK’s leading providers of facilities services and our service provision includes facilities management, engineering maintenance, security services and cleaning services.

We provide services at more than 1,000 sites across the UK, including many important and iconic landmark sites.

Salisbury was built to be different to the faceless organisations in facilities management industry that often lack the human touch.

Our ambition is to make buildings and facilities better for the people who work in them. We do so by combining our unique understanding with useful technology and an above-and-beyond attitude from our people on the ground and in our support centres.

This provides a more personal approach to facilities management. Why do we do this? It’s simple. We know that buildings are better places to be when they are looked after by people who care.

Salisbury Group was launched in 2013 with a landmark agreement to provide facilities management (FM) services to a national estate that hosts major government departments and FTSE-listed companies as tenants.

The services include engineering maintenance, cleaning, security and other facilities services. Since then, we have grown our contract base to include clients in sectors including universities and higher education, transport, local government, retail, recruitment, logistics and infrastructure.

Our portfolio is diverse, from modern corporate offices and listed buildings to secure warehouses and industrial ports. Every client is different and we treat each with a personalised and bespoke approach.

We now employ over 550 people in many different locations across the UK and Ireland.

Almost half of our personnel are mobile, travelling around their respective regions and reacting quickly to customer needs.

Our service provision covers:
• Engineering maintenance services (including M&E, gas and plumbing)
• Cleaning services (including COVID-secure standards)
• Security services
• Reception and front of house
• Project works
• Energy solutions
• National helpdesk

Our story is one of growth and success and is based on the talents of our people and our hand-picked leadership team. Our values are professionalism, integrity, passion and safety.

These were chosen by our own employees by a company-wide engagement process and reflect the impact they make on our customers.

If you’d like to see our new website and read more about our services, please go to:

Contact Details and Archive...

Print this page | E-mail this page


View more articles
Article image

Springboard effect recognised on Young Leader winner’s career

Mohammad Hassan won the Young Leader of the Year award within the PFM Partnership Awards 2020 event and is continuing to see the benefits of his impressive...
Article image

Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the r...
Article image

Center Parcs goes cashless with Systopia

Systopia, which deals with cashless payment systems, has secured a contract with UK Short Break Operator Center Parcs to provide cashless payment systems i...

Benchmarking maintenance

BSRIA has just published this year's operation and maintenance benchmarking report as a guide for building operators to evaluate their performance against ...
Article image

OPEX OMATION 206 - the high volume letter opener

The design of the Opex Omation 206 sets a new standard of excellence! You can tell at a glance that this is no ordinary envelope opener. It represents the ...
Article image

INTERVIEW: Stephanie Hamilton, MD at ISS Food & Hospitality

Stephanie Hamilton, MD at ISS Food & Hospitality, goes the extra mile for clients. Just ask the Prince of Wales…...