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FM sector steps up support to assist with Covid-19 prevention

23 March 2020

Increasing numbers of reports are being published online and across social media of the efforts of the FM sector to assist with the fight against the spread of Covid-19.

Many of these show the importance of having access to robust technology to coordinate efforts while following government guidelines to avoid close contact with others.

Many FMs and service providers are now working remotely from their usual places of work, with the use of technology allowing them to continue to operate effectively in many cases.

Offers of assistance for those affected by or dealing with the Covid-19 outbreak are continuing to emerge, including that of support for NHS staff in North West England.

According to, Bolton-based Parr Group is providing free assistance to NHS workers.

It is working with other service providers to ensure that issues such as boiler repairs and electrical failures are dealt with quickly and free of charge.

The company is providing access to a 24-hour helpdesk service and is working with other companies to support "the heroes who are helping to win the fight against Covid-19", said Parr Group managing director Stephen Parr.

The FM sector, along with many others, is facing an unprecedented shift in activities, as some businesses close and others are stretched to record levels.

With growing numbers of people being laid off - potentially on a temporary basis if the government's recent announcements in supporting companies proves effective - others are desperate for more employees.

One example of this has been the bringing forward of planned and preventative maintenance (PPM) by educational establishments following their closure last week.

Some service providers have reported being inundated with work, while others have experienced a significant drop in demand, combined with the issue of not being able to attend some sites to complete work.

FMs are also experiencing highly diverse demands, with some finding that their facilities are ramping up operations - including those involved in food manufacture and preparation - while others are closed to visitors or shut down completely.

The FM industry is continuing to monitor developments, which look likely to continue to change for the next few months and possibly further into the future.

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