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Wates Smartspace FM lands integrated FM deal with Horder Healthcare

06 February 2018

Wates Smartspace’s facilities management business has been appointed by leading healthcare provider, Horder Healthcare to deliver a three year hard services contract across two of its medical centres and three outreach clinics in the South East of England.

The contract will see Wates Smartspace FM deliver Integrated FM services including building and grounds maintenance at The Horder Centre in East Sussex, in addition to three outreach clinics and another medical centre in the region.

Wates Smartspace FM will also deliver statutory compliance through its in-house, bespoke Assurance Compliance Tool (ACT).

Horder Healthcare is a registered charity, committed to providing first class, consultant-led independent healthcare for its patients, from initial consultation and diagnostic tests through to surgical treatment and rehabilitation.

With over 50 years’ experience of providing healthcare to the local community, it is nationally recognised for providing outstanding treatment in the orthopaedic, musculoskeletal (MSK) field and a range of plastic and reconstructive surgery, while boasting high standards of nursing care and the latest technology.

James Gregg, Managing Director of Wates Smartspace FM, commented: “We are delighted to have started the year by entering into this exciting new partnership with Horder Healthcare.

"Our extensive experience in delivering facilities management to a series of high profile customers across a variety of sectors, including at the prestigious Royal Hospital for Neuro-Disability, and the East Midlands Zoological Society, places us in an unrivalled position within the market.

"Our teams both understand and embrace the unique challenges of our customers environments and this ensures an exceptional customer service, every time.

“From our first engagement with Horder Healthcare it was clear that we had shared values of exceptional service and open, honest dialogue. We look forward to working with the team going forward.”

Horder Healthcare joins Smartspace FM’s impressive portfolio of recently secured contracts, including delivering planned preventative maintenance services at over 30 campus buildings and nine halls of residence for the London School of Economics and Political Science and a UK-wide Total Facilities Management contract with leading national law firm, Browne Jacobson.


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