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Incentive goes shopping again

13 February 2008

Incentive FM has signed a three-year deal to provide a fully integrated and single branded service at the 500,000 sq ft Crystal Peaks Shopping Centre and Retail Park in Sheffield.

Sixty existing employees from a range of disciplines from maintenance and security to cleaning and customer services and three different employers have recently transferred to Incentive FM under the TUPE provisions. Incentive have also employed a dedicated FM, Jessica Watt to head up extensive team at this 40 acre site.

It follows a competitive tendering process and recommendation by managing agent, Cushman & Wakefield who act on behalf of Landlord, BT Pension Fund Trustees Ltd. Incentive FM also works for Cushman & Wakefield at The Crompton Place Shopping Centre in Bolton and Idlewells Shopping Centre in Sutton in Ashfield, Nottinghamshire and a portfolio of smaller high street retail blocks around the country, all on similar three-year deals.

Crystal Peaks offers customers a one-stop shopping experience with an expanded range of familiar high street names including large retail stores, a bustling 100 stall covered Market Place and many other services within a unique and welcoming village community environment including a library, Health Club and even a Veterinary Surgery! It has almost doubled in size in the past two years.

Incentive FM will provide a full range of maintenance and support services delivering benefits through a more efficient use of staff, the streamlining of invoicing and accountancy procedures and expert procurement and management of sub-contractors. This is designed to add up to a lower total acquisition cost for the Shopping Centre and accordingly, the retailers. It will also take full responsibility for all areas of waste management and the loading deck areas.

Incentive FM now has an extensive retail portfolio working for Munroe K elsewhere and CBRE at The Elmsleigh Shopping Centre in Staines. The company has also undertaken major consultancy projects for Bluewater Shopping Centre in Kent and Touchwood Shopping Centre in Solihull.

Commenting on the win Jeremy Waud, Managing Director at Incentive FM, said: “By working with a professional FM company such as Incentive FM, shopping centre managers and property agents are able to focus on strategic and value enhancing issues and work closer with their retailer customers rather than trying to manage a diverse number of different service companies.”

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