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ISS buys reception specialists

12 February 2007

ISS UK has acquired the UK’s leading corporate Front of House specialist, arena21.

Arena21 serves some of the world’s most prestigious companies by supplying a wide suite of services including outsourced reception management, meeting room management, switchboard services, training and corporate concierge services.

Andrew Price, Managing Director of ISS’ Integrated Services Division, says: “This is an important acquisition for ISS in the UK as Office Support represents one of the core pillars of our Facilities Services business. The opportunities offered by arena21 will complement our already strong Integrated Facility Division portfolio.

“The brand experience extends from the first impression created during a phone call to the welcome experienced when visiting a building. By adding arena21 to our group of companies we will now not only be able to offer clients our traditionally high standards within their premises but also a genuine “wow!” factor from their very first contact.”

Speaking after the announcement, Martin Whitten, Managing Director of arena21 said: “Over the last eight years our management team has built arena21 into the leading specialist in its sector. Joining ISS at this stage in our development will give us the opportunity to realise our full potential by adding other UK cities to our current London and Edinburgh presence.”

“I am delighted to have joined a company where we will have such obvious synergies with our new sister companies and whose goals and business objectives we share.”

Gerrit Quambusch, Founder and Chairman of arena21 commented: “we are very proud of what we have achieved since launching arena21 eight years ago. We recognised a need for blue-chip organisations to outsource their Front of House services and having created a new industry now enjoy an enviable reputation as the innovation leader in the sector.”


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