This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

New Look contract for Dalkia

08 November 2007

Dalkia has secured a multi-million pound contract with the top fashion retailer, New Look. This unique five year contract is a tailored package encompassing a wide range of services for over 570 stores throughout the UK and Internationally.

Dalkia will now maintain and manage all mechanical and engineering services, building fabric, lighting refurbishments and ad-hoc replacement programmes for New Look’s stores, all supported through its Dalkia Customer Service Centre. It is able to offer a planned lighting and maintenance programme, combined with technical facilities and energy management to deliver sustainable retail environments, whilst enhancing the in-store experience customers subconsciously associate with brand awareness and loyalty.

Building a range of retail-specific services into one unique offering has enabled Dalkia to provide a strategic and focussed approach to New Look’s challenging requirements. Consistent and sustained brand image is a key driver in maintaining New Look’s stores, reflected in quality and style of lighting, and using light to enhance the retail experience associated with shopping at New Look.

Dalkia’s Customer Service Centre supports its new retail offering. Staff coordinate a fast responsive service, directing appropriate resources to resolving all issues and problems which may occur on a daily basis, and in doing so ensuring minimum disruption in a timely and accurate way.

“The new contract with Dalkia offers our stores an efficient and organised maintenance programme for a wide range of services. As well as eliminating the responsibility and worry for us, the contract will bring cost savings along with speed of response and delivery”, said Neil Painter, Maintenance Services Manager at New Look.,

Print this page | E-mail this page


View more articles
Article image

Revolutionary new sprayer instantly turns salty water into powerful disinfectant

A unique handheld sprayer has been launched which turns mildly salty tap water into a powerful disinfectant which kills 99.9% of germs, bacteria and viruse...
Article image

Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the r...
Article image

Chris Jarvis appointed as MD for JR&Co

Julius Rutherfoord & Co (JR&Co) are delighted to announce the appointment of Chris Jarvis to the role of Managing Director....
Article image

Center Parcs goes cashless with Systopia

Systopia, which deals with cashless payment systems, has secured a contract with UK Short Break Operator Center Parcs to provide cashless payment systems i...
Article image

Meeting the needs of the post-pandemic working environment

Changes driven by the impact of the Covid-19 pandemic is requiring software developers to update their offerings to meet the demands in the changing workpl...
Article image

MRI’s acquisition of FSI paves way for greater FM efficiencies and improved service delivery

PFM speaks to Dermot Briody about the recent acquisition of FSI by MRI Software to determine how this will see bot...