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French government targets respond with OPEX

18 March 2015

URSSAF is a French private organisation with a public service mission. Since 1945, France has made a societal choice with the creation of a Social Security system, to provide access to health, retirement and families care. This system is founded by taxes and social contributions from employees and employers.

The collection is the main activity of the 22 regional URSSAF. The ACOSS is the national entity for the URSSAF. It manages the finances for each branches of the Social Security (health, family, retirement, accidents at work and professional diseases) for their daily activities and benefits payment.

As such, URSSAF has recently made an investment in their ever-vital postal processing and electronic records management system. This investment was in the form of OPEX mailcentre automation technology. The pilot site and training hub for the system is located in the Toulon branch and has been organised to ensure the fastest and most efficient route for incoming mail to be processed.

The solution meets both the sensitive nature and the official guidelines of the department which require all processing to be completed by 11am each day. Toulon is, in effect, the template for all of France - representing hundreds of thousands of documents to be processed every month.

In terms of the OPEX technology installed, it is pretty well standard across more than 30 branches throughout France. The products consist of 32 x OMATION 306s enhanced “envelopener” with sorting capability as well as 45 x OPEX AS7200i out-of-envelope document scanning platforms.

Two dedicated centres also have the OPEX Eagle high speed mail extraction and payment processing units to process large volumes of incoming national post. During peak volume times of year, for example, standard coupons can exceed 80,000 pieces per day. Eagle represents the most advanced technology that combines the opening of sealed envelopes, extracting the contents of the envelope, imaging said contents, and presenting the contents’ data for best clearing via accounts receiveable software.

The Omation 306S can be programmed to sort on thickness, length and height and therefore can identify “clean” and “ exception” mail. It can open a handful of envelopes or batches of up to 40,000 envelopes per hour.  The notable milling cutting technology with 8 cut –depth positions provides a soft, feathered edge to protect the important contents from being damaged.

From there, the opened envelopes are placed in a holding area to allocate the contents for scanning on the AS7200i scanners. The work is divided by function depending on the number and types of documents.

These advanced scanners significantly reduce preparation and handling time, can capture documents in multiple formats up to 300dpi, are able to classify documents using OCR, OMR, and barcode technology, and even scan poor quality documents. Maximum sizes are an impressive 12.25? by 18.25? and A3. Both the 306S envelopener and AS7200i scanning systems can provide statistics regarding throughput (speeds and quantities).

To accompany the OPEX equipment,  the URSSAF in-house IT unit, called CIRTIL, has created two special software programmes. Aladin can read and clarify the sources of cheques, coupons and forms - especially if contents are missing or blurred. CIME identifies and classifies the nature of correspondence - such as a change of address or request for changes to payments.

Manuel Falaschi, initiator of the OPEX solution in Toulon and national pilot for the deployment in  the URSSAF  network comments he is “ very impressed and pleased with the new investment”.

For further details regarding OPEX products and services please call: 01204 388838, email: Slee@opex.com or visit: www.opex.com


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