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A digital solution for the Red Rose County

22 October 2014

Lancashire County Council uses OPEX technology to deliver some of its services, as part of a move away from traditional paper-driven files to a modern controlled digital system

According to the county council, there have been significant benefits for the council since introducing OPEX's postal and scanning technology. Katherine Holt, Head of the Document & Record Management Service at Lancashire County Council, said: “We have initially focused on three of our departments - social care records, the pension service and our Blue Badge team.

"This system ensures we can accurately input documents, while also saving time. We are able to monitor every aspect of the processing and we're very happy with how it has performed for us. For example, we monitored the scanning for one service for two months and identified no scanning errors. Like all councils, we're looking at ways to save money. As well as saving our staff time, it's also reduced the amount of space needed to store files of paperwork.

"Furthermore, it gives us electronic access to all our records, which helps our teams to have the information they need in a timely and efficient way - which helps us to deliver our services for people in Lancashire."

The county council have an integrated set of two AS7200 scanning platforms, combined with two Model 72 rapid extraction desks.

Technically talking, the OPEX AS7200 is the world’s most efficient out-of-the-envelope scanning platform. The operator can open, extract, capture, process in-line, print an audit trail, and sort mail contents without a separate preparation process. The AS7200 sets a new standard for scanning excellence with its all-new imager and improved feeder.

It can perform in-line recognition of barcodes and recognition systems. When configured with optional VRS Technology, a variety of additional optimizations can be performed in-line, including content-based rotation, background smoothing, and more. These new features provide unmatched image quality, recognition, and cleanup at full speed, in full colour, and full resolution. With these innovative features, plus 300 dpi native capture, AS7200 sets the standard as the premier document imaging solution.

The AS7200 greatly reduces preparation, paper handling, post-processing labour, and other costly tasks required in conventional scanning processes. This not only improves efficiency, but results in superior transactional integrity.  As documents are removed from envelopes and scanned in one step. Operators can view each image to ensure it is properly captured and identified.

This reduces time-consuming and costly re-scanning later in the process. The AS7200 is able to scan a wide range of irregular, folded, and damaged media without the need for careful stacking, jogging, or document repair. All this via exclusive OPEX CertainScan™ Capture Software and the means to scan documents up to 12.25? x 18.25? and A3.

In this situation, the scanning function is integrated in to an OPEX Model 72, the next generation Rapid Extraction Desk (RED). It features an all-new feeder, milling cutter, and auto-jog transport – making it the most efficient way for one operator to open and extract a wide range of incoming mail. The Model 72 marks the first time that milling cutting technology has been offered on an OPEX Rapid Extraction Desk.

This option is being made available in addition to OPEX’s traditional, and highly regarded, slicing technology. Milling cutting is useful in applications that include thick and over-stuffed envelopes. It offers a smaller cut depth which significantly reduces the potential of cutting contents. This makes it the perfect complement to the Model 72 RED, which is designed to handle the entire range of mail, including items that were previously difficult to process on an extraction desk like multi-page forms, financial documents and other similar, thicker envelopes.

The all-new feeder is fine-tuned for unmatched performance and gives the Model 72 the ability to handle intermixed envelopes of various thicknesses (up to 0.375”) with ease. The machine automatically adapts to varying envelopes and reliably transports them through the track, all without operator intervention. In addition, the entire envelope path has been optimized to accommodate irregular envelopes. Innovative features like the auto-jog transport shifts contents away from both cut edges to achieve a new level of content protection.

All of this results in a better ability to process virtually all incoming envelopes with decreased down-time, higher quality, and greater overall throughput. Other new features include enhanced ergonomics, an optimized mail tray, and 20% more desk space. The Model 72 Rapid Extraction Desk’s technology offers efficient, secure, and reliable mixed envelope opening and extraction. When integrated with the new OPEX AS7200 scanner, the operator can open envelopes, extract contents, and scan everything in one step, on one platform, with little or no prep.  Combined, the Model 72 and AS7200 provide the world’s only single-step out-of-the-envelope document processing platform.

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