This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

Sponsored Article

Parseq and Opex scan the horizon

09 July 2014

At the hub of Parseq's impressive system is the unique and vital OPEX postal processing and scanning technology. Find out how the companies worked together. 

In the fast and demanding sector of Business Process Outsourcing award-winning Parseq is simply par excellence. Established 40 years ago the company has evolved in to a highly respected major player with offices in Yorkshire, London and Glasgow.

The Parseq portfolio crosses the business spectrum from high value global brands to SMEs embracing front and back of office outsourced procedures including customer acquisition, retention and service, product fulfillment and delivery, client invoicing, billing & collections.

The integrity of Parseq is reflected in their acceptance and compliance within highly regulated areas such as such as banks, the public sector and Not For Profit (NFP) operations as well as the commercial aspect of energy, retail, travel and publishing houses. The sheer statistics speak for themselves. Over 100,000 items of financial correspondence processed securely every day: £2 billion payments made every month: 70 million calls made per year on behalf of clients: and an integrated cheque service across 9 countries.

At the hub of this impressive system is the unique and vital OPEX postal processing and scanning technology. A bank of famously ergonomic Rapid Extraction Desks guide the way with their capacity of up to 4500 items an hour, self-adjust for thickness to 6mm, envelope height of 88mm to 160mm, and lengths between 101mm and 266mm. The core and crucial task of electronically recording and storing incoming documents is absorbed by the OPEX series DS2200 scanners.

This technology allows a single operator to scan directly from folders without the upfront, labour-intensive and costly document preparation process. This one-touch, secure process has revolutionised the way records are being scanned; not only by almost completely eliminating document preparation but also allowing the operator to index the images using the OPEX document capture software ‘CertainScan’.

In turn, embedded Kofax VRS technology automatically performs a variety of essential background tasks including content based rotation, automatic colour detection, background smoothing and image enhancement, all aimed at speeding up the scanning process and at the same time offering a high-quality end product. The unrivalled drop-feed technology has proven to be a more efficient way to capture images of real-world documents because it greatly reduces, and in many cases eliminates the doc prep steps that account for 70% of the cost of image capture.

All of which has made a big impression on Parseq’s Sales & Marketing Director Vincent Smallhorne. “The OPEX input has transformed the ease and accuracy with which handle clients material and conform to even the most stringent Service Level Agreements. It has also notably given us the confidence and technical ability to expand and diversify in to areas such as handling parking fines for 30 local authorities and a special project for archiving 4 million items in just 2 weeks.  We smoothly scan very different documents in to digitised batches per customer with differing requirements. OPEX engineering is all superbly reliable and flexible. It doesn’t miss a beat, is clean and crisp and provides an excellent relationship for optimum performance with no extra kit needed for extra capacity.” 

For Opex information please call 01204 388838: e-mail Slee@opex.com or visit www.opex.com


Contact Details and Archive...

Print this page | E-mail this page

MOST VIEWED...


Article image Britannia Hotel Group Fly the Nilfisk Flag

Founded in 1976 the Britannia Hotel Group now incorporates 53 hotels and provides over 10,000 bedrooms across the UK.Full Story...

Article image Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the rubbish for general collection.Full Story...

Investigation set to begin into Carillion failure as last contract transfers to new provider

Strike highlights difference between National Living Wage and London equivalent

Importance of compliance further confirmed by recent asbestos cases

http://www.fsifm.comhttps://www.abm.co.uk/https://www.emergencyuk.com/pfmb18