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BaxterStorey flies high with British Airways contract

29 January 2013

BaxterStorey, a UK independent corporate catering company, has been awarded a major contract to provide catering for British Airways lounges in the UK

The five-year contract will see BaxterStorey providing customer dining for tens of thousands of travellers a year at 14 First Class and Galleries Lounges across the UK, as well as the Concorde Room at London Heathrow’s Terminal 5.

British Airways’ customers will benefit from innovative menus featuring an extensive range of high quality, fresh seasonal produce, creatively prepared by BaxterStorey’s highly-skilled chefs. All of the 500 employees currently employed across the airline’s lounge and Concorde Room catering teams will receive comprehensive training to bring them in line with BaxterStorey’s pioneering approach to service delivery.

Noel Mahony, BaxterStorey’s Chief Executive, commented: “To be awarded a contract of this prestige is fantastic news for BaxterStorey. Our key focus will be to enhance the service ethos within the British Airways lounges, whilst providing fresh, locally sourced, seasonal food to their premium customers. This will be delivered through a significant investment in training for its lounge team.”

“Our dedicated team have put a lot of hard work and energy into securing this deal, so we are absolutely delighted that British Airways has selected us as its catering partner for its prestigious UK lounges portfolio.”

Lynn McClelland, British Airways head of catering, said: “We are delighted to announce BaxterStorey as our new hospitality partner for our prestigious lounges. Together we will provide a premium service to the thousands of passengers that use our lounges every day. BaxterStorey has a great reputation as the UK’s leading independent contract caterer and we are very much looking forward to working with them.”

BaxterStorey Chairman, Alastair Storey, was named the UK’s ‘Most Powerful Person in Hospitality’ in December last year, knocking Jamie Oliver off the top spot.* Alastair Storey is Chief Executive of Westbury Street Holdings (WSH), the parent company for BaxterStorey, as well as leading education catering businesses Holroyd Howe and Caterlink, and front of house provider Portico.


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