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Zip Water launches revitalised aftercare service plans, HydroCare and HydroCare Plus

07 March 2019

With time being a precious commodity for facilities managers, the last thing they need are products and systems needing time-draining maintenance.

Manufacturer of the world’s most advanced range of drinking water systems, Zip Water UK, has revitalised its HydroCare service plans to make Zip ownership as simple and hassle-free for FMs as possible.

The new plans, which include just two straightforward options, tailored to a business’s specific needs, are just part of the company’s renewed commitment to aftercare.

With a growing team of over 90 directly-employed service engineers and even more benefits now part of its plans, Zip wants to make it clear to FMs just how important – but also how simple – aftercare is. The two new plans are: HydroCare and HydroCare Plus.

HydroCare includes regular, pre-scheduled services and inspections (depending on usage), taste filter changes, system sanitisation, and unlimited call outs - parts and labour are also included in the monthly fee.

HydroCare Plus includes all of the above with the additional benefit of limescale management, important for systems in hard water areas or those who simply want to prevent potentially damaging limescale build up. With over 60 percent of the UK being affected by hard water, this option is vital in ensuring a product’s longevity.

The agile options ensure customers have the right service plan for their requirements and that the high-performing products continue to deliver quality filtered water, whatever the water condition or volume of usage.

Russell Owens, Zip Water UK’s marketing director, comments, “Over the past 12 months we have invested heavily in the aftercare provision we offer, adding around 20 engineers to our UK-wide team and simplifying our HydroCare offering. Without a doubt the refreshed HydroCare plans offer the best support to facilities managers in the market.

"The inclusive plans combined with the scale and expertise of our engineer fleet means facilities managers won’t have to worry about any aspect of maintaining our products.”

HydroCare plans are available in one to five year-long agreements, making the maintenance of Zip systems convenient, efficient and cost effective.

With Zip’s directly-employed team of over 90 dedicated field service operatives – at least one in every county across the UK – call-outs are quick and easy to organise, providing customers with the best possible service without any fuss. Plus, with the introduction of electric vehicles to the fleet, Zip is continuing to build on its environmental credentials.

With 70 years of innovation and expertise behind Zip, it is the trusted name in drinking water systems, and can provide customers with a service that is so much more than just a product.

HydroCare - zero hassle and continuously great tasting water, year after year.


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