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How can a private parcel violate my workers’ privacy?

15 May 2018

In business, many parcels addressed to employees are left unguarded at company reception desks which causes confidentiality issues.

In 2005, this inspired Bringme CEO, Jo Vandebergh, to introduce an intelligent delivery locker system - Bringme Box - a smart company post office that lets employees receive goods safely and securely.

The system complies with the GDPR’s privacy guidelines - the European General Data Protection Regulation which comes into effect 25 May 2018.

Bringme offers its clients a solution to help protect their employees’ privacy.

Employee privacy is up for grabs at the reception desk or in the lobby A lot of companies are taking draconian measures to comply with the GDPR and to protect their workers’ data including:

• Securing your register using an access code
• Leaving private parcels under lock and key
• Communicating discreetly
• Creating parcel rules

At the same time, those very same workers’ private lives are up for grabs at the reception desk, where visitors and workers can see their colleagues’ parcels giving them an often unwelcome glimpse into their private lives.

So, what’s the point of protecting a worker’s professional email address from being misused by third parties, if everyone passing by reception can see that very worker’s purchasing behaviour?

With Bringme, employees’ parcels are delivered straight into the Bringme Box. The recipient is notified discreetly and can pick up the parcel when it suits them. No one else knows parcels were delivered, nor how often parcels are delivered, and certainly not what kind of parcels are delivered.

The addressee’s privacy is guaranteed throughout the entire chain.

Bringme relieves companies’ privacy concerns

“If reception staff register parcels for employees, this entails additional obligations under the GDPR and can even lead to a data breach”, Vandebergh explains.

According to the GDPR, companies must process files which mention who received what parcel at what time, in the same way they process all other personal data. Dropping off private parcels at the reception desk or at a neighbour’s home also engenders a real risk of violation of the privacy of correspondence: the parcel is not handed over to the final addressee and it will often be accidentally opened by someone else.

By using Bringme, companies organise their processes in such a way that there is no more risk of breaching employees’ privacy when parcels are delivered. In that regard, they meet their obligation to apply privacy by design, meaning companies must design their processes and products in such a manner that the risk of privacy violation is avoided. According to Vandebergh, “73% of companies are leaking their staff’s personal data through the reception desk or mailroom.”

Leading businesses including Samsung, Uber and Nike are using Bringme to successfully manage these employee privacy issues. To comply with the European privacy regulation, GDPR, which comes into effect 25 May 2018, each company must do its utmost to secure their workers’ privacy.

This also applies to private parcels delivered to the workplace. But what’s the point of introducing draconian measures to safeguard your workers’ data if the private parcels at the reception desk expose those same workers’ private lives for all to see?

A Bringme Box is an intelligent solution for automating personal and professional logistics operations, such as post, parcels, orders, groceries, services, and so much more - meeting the demands of today’s business and protecting worker privacy.

Suitable for any industry

Private purchases remain private throughout, from delivery till the handover to the employee. That’s impossible to achieve with a reception desk or a mailroom. That way, Bringme helps you to comply with the new European privacy regulations. A 10-person SME has completely different needs from a company that’s 10,000 strong.

Also, every industry is different. Bringme Box takes on a very specific role in different sectors – healthcare, government, retail, education to corporate - in addition to that of in-house post office.

Contact details:
Tel: 020 3411 41044       

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