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Lack of engagement with technology drives workers to seek new roles

26 March 2018

According to the Digital Work Report 2018, workers are looking for new jobs due to frustrations over poor use of technology and practices in their companies.

While many FMs report resistance to change in the workplace as one of the issues to be overcome when introducing new technology and practices, the new survey shows that more employees are becoming aware of some of the potential benefits.

Just over 3,000 people from France, Germany and the UK were included in the survey, with 45% of those in the UK stating that increased automation would provide competitive advantages for their companies.

With 39% of respondents considering automation tools for their roles, it was stated that just 4% of UK companies were planning to introduce new tools and/or techniques in the next 12 to 24 months.

Both French and German companies reported that 8% of their companies had formulated strategies in this area.

The report additionally asked workers about time spent on value-creating activities.

Around 50% of respondents stated that between 21% and 60% of their time was spent on repetitive tasks, impacting the time spent on value creation.

A total of 86% said they were interested in technology that could assist in reducing time spent on repetitive or routine activities.

The survey was commissioned by Wrike and its founder and chief executive officer Andrew Filey said that automation should be viewed as the key to providing competitive advantages.

He said the survey showed "an overwhelming 73% of UK workers believe that technology can help with operational efficiencies by taking on repetitive tasks".

Differences between the three countries included in the survey were shown by the fact that 29% of French and 27% of German workers thought that between 61% and 100% of their work was repetitive.

The response from UK employees showed this figure to be 34% for tasks ranging from sending sales/marketing emails, scheduling meetings, preparing reports for executives, file management and documentation and other activities.

The full report can be read here.


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