This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

Gather & Gather triumphs at inaugural Restaurant Marketer & Innovator Awards

25 January 2018

Mitie’s catering business, Gather & Gather, won the ‘Best Use of Technology’ award at the inaugural Restaurant Marketer & Innovator Awards, beating four high street finalists.

Gather & Gather won the award for the introduction of a new app at one of its client sites which enables customers to order and pay for their hot drinks before collecting them at specific pick-up locations, allowing employees to save time by skipping queues.

In April 2017 the app, developed in partnership with WioPay and Masterpass, was rolled out across 45 of the large retail bank's sites after a successful trial.

Since then it has saved its employees 1,926 days’ worth of queuing*.

As well as minimising wasted time spent queuing in cafés, the app led to an increase in app orders by an average of 96% per day and drove revenue by an average of 122% per day.

The project was so successful that the app has been further developed to include grab-and-go items as well, all with the objective of saving employees even more time.

Allister Richards, Managing Director of Gather & Gather, said:? “This is a fantastic achievement for Gather & Gather and we’re delighted to be recognised for our innovation in technology at the Restaurant Marketer & Innovator Awards.

"This award demonstrates how we are at the forefront of bringing retail innovation into the workplace to support our position as the UK’s most distinctive workplace caterer.”

The awards ceremony, held on 18 January at the Ham Yard Hotel in London, celebrates the achievements made by marketers, strategists and innovators who define the future of eating out.

*This assumes a 3-minute average queuing time.

Print this page | E-mail this page


Article image Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the rubbish for general collection.Full Story...

Article image CCS launches FM Marketplace framework

The launch of the Facilities Management Marketplace agreement by the Crown Commercial Service (CCS) has been confirmed.Full Story...

MEES and HHSRS failings highlighted by survey results

Contractor, client and director handed penalties following safety breaches

Total Solutions Group celebrates Living Wage Recognition