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Waste management CoP launched by WMBA

13 July 2017

Having introduced its code of practice (CoP), the Waste Management Brokers Association (WMBA) has additionally formally opened its membership.

The CoP is designed to ensure consistency across the broker market to benefit the supply chain and customers, said the WMBA.

It focuses on topics such as service provision, compliance, contractor selection and monitoring, billing and complaints handling.

Communications director Max Kanda said the CoP will assist members in "establishing the nature of the service provision".

"Introducing this valuable element of self-regulation, and a commitment to continuous improvement, will play an important role in continuing to build the reputation and profile of the broker model," he said.

Mr Kanda said the CoP will provide "confidence and clarity" for service levels that can be expected, including further options "in the unlikely event that this should not be adhered to".

The association is also looking to sign up new members to its three tiers of full, associate and supplier membership options.

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