This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

New fire alarm and safety standard focused on service delivery

02 February 2017

A new fire safety standard has been introduced that will bring "a new benchmark of quality to the fore of the fire industry", according to FIA chairman Martin Harvey.

Having taken five years to create, EN 16763 Services for Fire Safety and Security Systems covers all areas of desired levels of service.

Topics covered range from planning to design, commissioning, installation and handover to the client, clarifying the service level at each stage.

Mr Harvey stated that although the new standard is not mandatory, "it is incredibly necessary".

"At this moment in time, there is no way of determining the quality of service that a company currently provides prior to purchasing," he said.

Also included in the standard is specification of the level of competence, knowledge and understanding required to provide buyers with greater confidence in their purchasing.

Mr Harvey explained that the standard sets out the minimum level of education and experience required to "service a life safety system - something that has never been specified before".

He further stated that it also provides an important first step towards establishing formal qualifications for the fire and security sectors, which do not currently exist.

A recognised qualification would allow auditors to quickly check competencies of those designing, installing and servicing systems, as well as raising standards across the industry, he said.


Print this page | E-mail this page

MOST VIEWED...


Article image Time to waste

Rebecca Hurry, Key Account Manager at WCRS Ltd, looks at how Glamorgan Cricket Club reduced its waste costs and sent its recycling rates skywards.Full Story...

Article image Exclusive networking opportunity with PFM delegates

PFM magazine will be hosting another visit to the ISE exhibition, following its successful exercise in visiting the 2017 event with a party of 10 senior delegates last February.Full Story...

Drive for Real Leadership spurred by 40th anniversary

Understanding contract costs

CortecĀ® Presents Sound, Environmentally Friendly Water Treatment Alternatives in New Additives Brochure

http://www.fsi.co.uk/concept-advantage.html