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Lack of FM awareness addressed by new standard

22 September 2016

Publication of the new ISO 41001 standard has been announced, designed to provide more clarity of the FM role and establish clear guidelines and processes.

Intended to address "a general lack of knowledge and awareness" of FM, the new standard will include the publication of ISO 41011 Facilities management – Vocabulary, and ISO 41012, Facilities management – Guidance on strategic sourcing and the development of agreements.

Developed by technical committee ISO/TC 267, chair Stanley Mitchell said: "ISO 41001 will help to clarify the 'what' as well as the 'why' facilities management is a strategically important discipline to all organisations in the management, operation and maintenance of the workplace, its assets and operational efficiencies."

One of the issues identified is that various regions around the world place different meanings to the FM topic.

The understanding of FM can even vary between different organisations, said ISO.

However, client expectations are becoming more consistent on a global basis, while delivery methods develop at their own pace in each country.

As a result, the need for more consistent delivery of FM has been identified and a driving factor in the development of ISO 41001 Facilities management - Management systems - Requirements with guidance for use.

Its publication is "expected in 2018", with no further information volunteered by ISO on the timing.

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