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Feedback invited on FM supervisor apprenticeships

31 May 2016

Liaison between the British Institute of Facilities Management (BIFM) and a Trailblazer group of employers has led to the creation of FM supervisor apprenticeships.

Announced at the end of last week, the apprenticeship has been designed to prepare individuals for managing single or groups of FM services.

The new courses cover both soft and hard sides of the industry.

They will require trainees to supervise others while understanding the various contractual details and service level agreements (SLAs) between their own business and clients and customers.

In addition to achieving SLAs, apprentices will also be required to develop their customer service skills, while engaging in problem solving initiatives.

A draft assessment has been developed by the Trailblazer group, which is designed to complement the previously-approved apprenticeship standard.

The group is seeking feedback from the industry on its proposals:

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