This website uses cookies primarily for visitor analytics. Certain pages will ask you to fill in contact details to receive additional information. On these pages you have the option of having the site log your details for future visits. Indicating you want the site to remember your details will place a cookie on your device. To view our full cookie policy, please click here. You can also view it at any time by going to our Contact Us page.

G4S staff suspended over emergency calls claims

24 May 2016

Lincolnshire Police launched an investigation earlier this year after it was alleged control staff made false emergency calls to improve call answering data, according to the BBC.

Five control staff have been suspended following the claims, all of whom work for G4S, it was reported.

The company won the £200m contract for the running of backroom services for Lincolnshire Police in 2012.

One of the SLAs is that 92% of emergency calls are answered within 10 seconds.

It has been reported that all five suspended staff previously worked for Lincolnshire Police, transferring when G4S won the contract.

They will be interviewed by both the company and the police as part of the ongoing investigation.

Although there is no basis for a criminal prosecution, according to the BBC, the workers will be dealt with under G4S disciplinary procedures.

G4S director John Shaw reassured the public that at "no stage did the actions of these people put the public or police colleagues at risk".

"I am nevertheless dismayed that this group of staff sought to influence importance performance measurements.

"There is no place for anyone in our organisation who behaves in this way," said Mr Shaw.

It was also reported that the Independent Police Complaints Commission has been informed and is assisting with the investigation.


Print this page | E-mail this page

MOST VIEWED...


Article image Why the Law Says You Need a Nappy Bin Disposal Service

At home, parents are used to disposing of their babies’ used nappies the same way they do any other domestic waste - bagging it up and sticking it in the rubbish for general collection.Full Story...

Article image Jail sentence for company director for sale of illegal products

After ignoring action and instructions from the Health and Safety Executive (HSE), a company director has been sentenced to 10 months in prison.Full Story...

Infrastructure woes lead to Amey being advertised for sale

Supply chain business owner speaks out on anniversary of Carillion collapse

Further expansion announced by IFMA

http://www.fsifm.comhttps://www.pickfords.co.uk/https://cleaningshow.co.uk/londonhttps://www.daikinapplied.uk/servicehttps://www.plantdesigns.co.uk/